Norton Security Suite

What can I do to get rid of this uninvited antivirus software?

I have windows xp professional and I have a antivirus software program called "security suite" that has taken over my computer. It won't let me use "system restore" or "add or remove programs" to try and remove it. What can I do to get rid of it?

Public Comments

1. HERE IS HOW YOU REMOVE security suite and other malicious software from the same family. start the computer in safe mode with net working. (see below for how to) open internet explorer. click on the Tools menu and then select Internet Options Now click on the Connections tab Now click on the Lan Settings button Under the Proxy Server section, uncheck the checkbox labeled Use a proxy server for your LAN. Then press the OK button to close this screen. Then press the OK button to close the Internet Options screen. Now that you have disabled the proxy server you should be able to browse the web again with Internet Explorer. COME BACK TO HERE (on the infected computer). the .exe file associations are going to be destroyed so download this first you will need it later. Fix .exe : http://download.bleepingcomputer.com/reg/antivirus-vista-2010/FixExe.reg Now get malwarebytes here, this is a direct download link so you should have no trouble getting it. click on this link ↓ and then select run. http://www.malwarebytes.org/affiliates/2-spyware/mbam-setup.exe INSTALL IT TO YOUR DESKTOP, update it, then run a full scan and remove everything it finds. Now run the Fix .exe you downloaded earlier. Now do this online scan. to make sure you have nothing else hiding away. http://www.eset.com/onlinescan/ preferably still in safe mode with networking. .......................................................................................... How to Start Computer in Safe Mode with Networking. 1. During BootUp process Press F8 continuously until selection appears. 2. Use Arrow Up+Down to select SafeMode with Networking on the selections menu. 3. Hit Enter to proceed. .
2. go too control panel and delete it from it it should remove the program if not then do you know how to get into your registry if not email us
3. 1. CTRL+shift+esc. Start looking for processes that are named randomly and kill these. 2. Start MSConfig and stop all unknown startup entries that start from C:\Documents and Settings\... 3. Reboot into safe mode again 4. Go to internet explorer and disable proxy server. Download spyware Doctor or malwarebytes and do a scan here a more detailed guide : http://www.2-viruses.com/remove-security-suite