Symantec Knowledge Base
How can I stop symantec antivurs deleting a keygen? I have symantec antivurs, and I've downloaded a keygen. Everytime I try to unrar the keygen symantec deletes it before I can use it, how can I stop symantec deleting this one file so that I can use it then delete it myself?
How to perform a Symantec Antivirus boot scan / start up scan ? I have an updated Symantec Endpoint Protection. I am wondering how to perform virus scan with it at the start up?.Because many viruses are not detected while the operating system is running.I expect a proper procedure and commands.I tried searching elsewhere but didnt understand.
How do I stop symantec from blocking systems that eliminate spyware? On my vista laptop my pc says that it needs a spyware update and directs me to a website, then when I try and run it it says that symantec(i think thats how its spelled) says that auto-block or something has stopped it from running. How do I let the spyware-fixer run and cure my pc?
What happens when your license for symantec antivirus corporate is out of date? This never asked for a key or serial number but the certificate that Symantec sent say's that the license has expired. Does this mean that the product will stop working or that legally I am not licensed to use this anymore? It's getting all of the updates and scanning just fine. The virus definitions are current. This is why I'm confused about the license.
How can I tell what virus has infected my computer on symantec? Im on my imac g5, surfing the internet when suddenly a notice popped up from symantec saying "we have effectively quarentined some pdf file. I'm curious as to what the file is actually infected with. Ive been able to see the file udner "quarentine" but all it says is "infected"
How do I remove Symantec AV from Vista Home Premium? I want to get rid of SAV on my laptop but am having trouble doing so. I've tried to uninstall via Control Panel/Remove Programs. It gets stuck at "Gathering required information". I found manual uninstallation instructions on Symantec's website but am unable to follow them because they require that I kill current AV processes. I am unable to do so. Task manager complains about insufficient rights. I don't know how to get around that. I just want to remove it altogether.
How do I use Symantec to delete a Trojan virus off my PC? I ran a scan this morning and it said I have a Trojan virus. It said it quarantined the virus. Does that mean the virus has been deleted? If not, what steps do I take to delete the virus completely?? Once the scan was done I tried to delete it but Symantec is saying it can't perform that action and the possible causes are: -The file has been removed or deleted -The computer is turned off -You are trying to delete files located in an email message -You are trying to clean a compressed file in a container
My computer tells me my symantec is turned off but I will have it up and running at the same time? I can be updating or running a scan and it still says it. When I click on the error message to turn it on, an administrative (do you want to run this?) message pops up but clicking yes rarely does anything. This happens fairly often and I'm a little tired of it. Any ideas of what is wrong. At first I though it was my windows defender shutting symantec down but I disabled windows defender and it still happens. I would appreciate some advice.
How can I get rid of old Norton Symantec? Norton Symantec virus and spyware protection was on my computer when I bought it. I no longer use this company and can't rid of the persistent pop-ups trying to get me to renew. I have tried the add-remove program in the windows control panel. I get a message that I cannot remove the program without the disk. I don't have a disk. This is the most annoying program I have ever seen. I hope someone can tell me how to get rid of it once and for all. It is worse than any virus that it claims to protect me from.
What is a good symantec product for a network? I want a good antivirus for my workgroup and domains network. My servers are both 32 and 64 bits. Also I want that product from symantec corporation. Thanks for your help. I want a product for more than 100 computers.
What happens if my Norton Symantec Antivirus Subscription stopped? Should I install another Antivirus? Or will it still protect my computer from viruses? But if I install a new one won't they distrub each other? By the way I also cannot disable Symantec by right clicking on it on the task bar could that be due to the fact that the subscription stopped?
Why is my Symantec Endpoint Protection folder over 40 gigs? My harddrive recently filled up. Its 160 gigs. I've moved all my pics and music off of it. I have no idea how it says that all 160 gigs are full. I downloaded SpaceSniffer and ran a scan to see what folders are taking up so much space. The scan is 41% done and the Symantec Endpoint Protection folder is up to 48 gigs. How is this possible? It is saving all scans or something?
How to stop symantec from blocking a download? I want to install a program (which i know is clean but is a keylogger) on my computer, but i everytime i try a pop-up occurs telling me that symantec has blocked a virus or spyware, etc. How can i stop this??
How do I delete Symantec antivirus on Vista? I upgraded to Vista, but can't delete or uninstall Symantec Antivirus, which is not compatible. Also, I can't upgrade to the Vista compatible version either. Need help. Thanks.
Is it safe to let CCleaner clean my Symantec Antivirus stuff? On the cleaner checklist under Utilities, it has Symantec and after analysis it says 968mb to be removed, but I have a virus contained by Symantec in quarantine. Is it okay to let it clear out this stuff? I really need the space because I only have 500mb left on my hard drive...
Problem with my Symantec Endpoint Protection; security center says that its format is no longer supported1? How can I fix this problem without spending money? Everything else, the Firewall, the automatic updating, the other security settings, works fine; it's the Virus Protection that it says is not compatible. The exact message is "Symantec Endpoint Protection is on but is reporting its status to Windows Security Center in a format that is no longer supported. Use the programs automatic updating feature, or contact the program manufacturer for an updated version." What should I do?
How to update virus definitions and other content with Symantec Norton internet security every single hour ? How to update virus definitions and other content with Symantec Norton internet security 2011 every single hour through the LiveUpdate ? how to configure that ? PS: My internet connection is really slow, that's why I want to use the update periodically every hour to make sure the download content wont get large so my connection can bear the amount of the update (without disconnecting) !! I used to do that all the time before when I had Kaspersky :)))
How can I uninstall Symantec Antivirus without a password? I purchased a computer from a business (bankruptcy auction), They have Symantec Antivirus Version 10 installed, and I want to get rid ofit. When I try to uninstall it, I am asked for a password. Any ideas as to how to get around this? The owner of the company states there is no documentation for any of the software. btw...I don't want to reformat the computer. Any password crackers out there for Symantec?
How can I activate Symantec Backup Exec trial software? I am running the trial version of Symantec Backup Exec and I've purchased the license for it. How can I update the trial version with the license key? I want to avoid reinstalling the software if possible. This question has been answered. I played around with the menu bar and came across licensing on one of the menus. I'm running 11d full version now. Thanks for your help.
How do I remove Norton Symantec Anti-Virus from my Mac? I installed norton symantec antivirus on my mac and then It started to annoy me so I deleted the application by dragging and dropping it into the recycle bin. Unfortunately every time anyone tries to connect with my mac I am warned by Anti-Virus. I dont know why or how its still running on my mac but how do I remove it completely?
why Symantec is so difficult to uninstall? Symantec takes too much of my resource and I decide to uninstall it. But I think it is the most difficult uninstall program I have met, anyone can give me the advice to conduct a successful Symantec removal? Need I a Symantec removal tool?
what is the difference between Symantec Norton Internet Security? does anyone know what is the difference between Symantec Norton Internet Security 2011 NIS 1yr 1PC 2010 and the norton 2008 version? i used the 2008 version to update my computer, now they are coming up with the what is the Symantec Norton Internet Security 2011 NIS 1yr 1PC 2010 and i dont know the difference. can i still use it on my gateway to surf internet and do usual stuff on there.
How do i get rid of this pop-up? symantec service framework has stopped working? Every time i log on to my laptop i keep getting the pop-up "symantec service framework has stopped working - a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I haven't been notified of a solution and was wondering how do i stop this from happening ever again.?
Does anyone know how to configure the heuristic option in Symantec Premium Anti Spam? I have deployed Symantec's Premium Anti Spam on an SBS box with Exchange running. The heuristic option is grayed out. There is no option for creating custom policies either. The user manuals are okay but a bit lacking in answering questions. This is version 5 as an add on for the Premium Groupware. License is activated and showing 344 days left but only the default settings are changeable. Settings for SPAM detection is set at 25 but still an awful lot of SPAM is making it through. I am using some standard RBL providers for the whitelist/blacklist. If I can figure out how to turn the heuristic levels on I could gain some measure of control.
Can I use Symantec Enpoint Protrction security from my school? My school gives me Symantec Enpoint Protection v11 for free. To get the latest versions I just go to their download page. The problem is I don't even go to that school anymore lol! The download page doesn't ask for anything it just downloads. So the security is unmanaged by a sever. I manage it. So it's valid and all and still updates through symantec. If I keep using it will it continue working and catching viruses?
F-secure and Symantec running at the same time good idea? I have both F-Secure and Symantec installed and running on my laptop. Is this okay to do? I have heard previously that using two AV softwares simultaneously can prevent one another from working properly... If I have to pick, which one should I keep and which should I uninstall?
how do i add an exception for symantec endpoint protection? got a new computer, downloaded utorrent but i need to add it as an exception to symantec endpoint protection. however, whenever i go in the symantec enpoint protection settings and attempt to add an exception, the selections are unable to be clicked on. every selection has a lock symbol beside it also. any help?
How to stop a direct debit with Symantec/Norton antivirus? I installed Norton antivirus, paying with a credit card for a three year special price deal, it is now the fourth year and I wish to cancel the payment/direct debit, however I have been unable to obtain a response from Symantec Customer services to my emails requesting a cancellation of the direct debit. Could anyone help, who/how and where can I contact someone at Symantec, or effectively cancel the direct debit to my card? Many thanks
Symantec Antivirus tries to install whenever i right click? Whenever i right click on a file, or anything on my computer, i get this annoying Symantec Antivirus thing that says it's trying to install. I've deleted everything associated with Symantec Antivirus but its still popping up, i've also cleaned my invalid registries. Help?
Does using Symantec Antivirus make my computer start up slow? I have no adware found, clean up internet files n cookies often, run spyware all the time and it takes forever to get my computer going. We were talking about it in class today the Norton Antivirus makes your computer do the same thing, but I wasn't sure about Symantec??
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